Your Obligation-Free Quote For Double Glazed Windows & Doors
When you are ready for us to provide you with advice or a double glazing Quote to suit your needs, you can get the ball rolling in the way that suits you best; email us at email@example.com, phone us on 1300 733 429 or fill in the form. If you’d like to send us a copy of your plans, please use firstname.lastname@example.org
Below the form, we explain all the steps we’ll take to help you,
What Happens Next?
We’ve developed a system to ensure that we get all the information we need, give you all the advice and pricing you need and follow your order from placement, to follow-up calls after installation. Here are the steps.
Step 1 You make contact.
Step 2 We follow up.
We call you for a quick over-the-phone initial phone consultation, where we get any information we need, so we can help to determine the right product for you.
Step 3 We schedule a convenient time for a home visit by one of our experts.
We will organise a time to suit you best for one of our technicians to come out for your consultation, measure and quote.
Step 4 We visit you, and your home.
Our friendly double-glazing expert will take the time to discuss your particular needs, to determine the best windows and their specifications. He will consider the orientation of each window to determine if they will require any extra protection for north facing windows, any extra sound-proofing, any requirement for toughened glass, and more. We will provide the best solutions for any problems that you may have with your current windows. He will complete an initial measure-up.
Step 5 You receive a detailed double glazing quote the next (working) day.
Your quote will include the initial estimation for the cost of products and installation, it will also have the drawings of your windows so that you see exactly how each individual window will look.
Step 6 We follow up to see if you have received the quote.
This is also the time to answer any new questions you may have, or provide any more information you need.
Step 7 When you’re ready to give us the go-ahead.
When you accept the Quote, we ask you to pay a 50% Deposit. On receipt of your deposit, we schedule a visit from our expert installer, who has over 20 years experience with uPVC windows and doors. He will then do a final measure, to get the exact dimensions for your custome-made double glazing.
Step 8 We call you to arrange an installation date.
There is usually a 4-6 week turnaround time for the production and installation of your new windows/doors. If you have any issues with that lead time, please let us know, and we’ll see what can be done.
Step 9 We install your new double glazing 😉
We complete the installation. We clean up after ourselves. We answer any questions. We leave you with a copy of our 10-Year Peace of Mind Warranty. At this stage the final 50% payment will be required.
Step 10 About 14 days after installation, we give you a call to ensure that you are happy with our work.
We’ll also give you some advice on cleaning your new double-glazing, see if you have any questions, and seek your feedback. Having happy customers means a lot to us, as do their Recommendations and Customer Reviews.
Step 11 We’re always at the end of the phone, or on email, to help you in the years ahead.